ExtraHop for ServiceNow Bundle

bundle

#1

####Bundle Details and Download
https://www.extrahop.com/customers/community/bundles/extrahop/extrahop-for-servicenow-bundle/

####Description
The ExtraHop for ServiceNow bundle provides the ability to create incident tickets automatically in your ServiceNow instance. This allows you to integrate wire data visibility into your ServiceNow workflows.


#3

Issue: Servicenow flags are not parsed correctly. e.g. Category is not assigned for incidents correctly.
Solution: Modify line 73 as shown below
Reason:The length of start tag "%%servicenow-incident:" is 22 characters .

71 //let’s handle any additional incident properties that might need to be sent
72 if(description.indexOf(startFlag+’:’)>0){
73 var start = description.indexOf(startFlag+’:’) + 22; //+13;
74 var end = description.indexOf(endFlag,start


#4

The bundle has been revisioned to v1.2.0 to address several issues including the above flag parsing issue.