ExtraHop display screen on device changes color to amber


#1

Hi - Any one know why ExtraHop display screen on device changes color to amber? Thanks!


#2

Can you please provide a bit more detail, such as which screen you were on when this happened? If you can take a screenshot without revealing any private information, that’d also be helpful.


#3

ExtraHop-Screen-Amber

This is the only machine has display screen amber/yellow; all the other ExtraHop machines are green and clear.


#4

This usually indicates a hardware issue with the system (like a hard drive or fan failure). Reach out to support for assistance.


#5

Hi - What’s the support phone number if you have it? Thanks!


#6

Number is 877-333-9872.